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Privacy Policy

The privacy policy of the website galantevenice.com (hereinafter, the "Website") is provided pursuant to Article 13 of EU Regulation 2016/679 (General Data Protection Regulation or simply "GDPR") and Legislative Decree 196/2003 ("Privacy Code") as amended by Legislative Decree 101/2018. The Data Controller will keep this policy updated.

1. Company Information:

The Data Controller is PG S.r.l., located at Via Cesare Battisti 6, Quarto d’Altino (VE), VAT No. 04651670277, Tel. +393425149760, certified email pgsrl@pec.cloud (hereinafter, the "Controller" or "Data Controller").

2. Types of Data Collected:

The website collects the following personal data:

First Name
Last Name
Email Address
Phone Number
Full Physical Address
Credit card transaction codes

We do not collect sensitive data such as financial information or social security numbers. Additionally, we do not use cookies or other tracking technologies to collect information automatically.

3. Purpose of Data Collection:

We collect and use the personal data listed above exclusively for the following purposes:

• Processing orders placed by users.
• Sending marketing communications related to our products and services.

4. Data Sharing:

We share customer data with the following third parties:

• TNT for shipment management.
• STRIPE for managing credit card payments.

We do not have data-sharing agreements with these third parties.

5. Data Security:

Data security is of utmost importance to us. To ensure the protection of data stored in our MySQL database, we implement the following measures:

• Authorized Access: To access the MySQL database, we use a robust authentication system requiring a secure username and password. Access to these credentials is strictly controlled and managed through the security settings of our web server and database management system.
• Data Protection: Sensitive data, including user data and credit card transaction codes stored in the database, are encrypted to prevent unauthorized access. We also use secure communication protocols to protect data during transmission between the server and the client.
• Secure Communication: We use HTTPS to protect communication and ensure data security on our servers.
• Continuous Monitoring: Our system is continuously monitored to detect and prevent unauthorized access attempts or cyberattacks. We use advanced security solutions to protect the data.
• Regular Backups: We perform regular data backups, including user data and credit card transaction codes, to ensure their availability in case of unforeseen events. Backups are securely stored and encrypted.
• Limited Access: We restrict database access only to authorized personnel who need it to perform their duties. These employees must adhere to strict data security policies.
• Updates and Patches: We keep our system updated with the latest security patches and software fixes to mitigate potential vulnerabilities.
• Third Parties: We only work with trusted service providers who share our security standards to ensure that customer data, including user data and credit card transaction codes, are adequately protected.
• User Responsibility: Users are encouraged to use strong passwords and maintain the confidentiality of their login credentials. If a security breach is suspected, please contact us immediately.
• Legal Compliance: We commit to complying with all applicable laws and regulations regarding data protection and privacy.

We are committed to doing our best to protect our customers' data and continuously improve our security practices. However, it is important to note that no system can guarantee absolute security. Users are encouraged to take additional measures to protect their personal information, such as regularly checking their account details and periodically changing passwords.

For more information on our data security policy or to report any security concerns, please contact us at info@galantevenice.com.

6. User Rights:

Users have the right to access, rectify, delete, or object to their personal data. Users can autonomously edit and delete their personal data on the website. For access requests or objections, please write to info@galantevenice.com.

7. Cookies and Tracking:

We use three types of cookies:

• PHP session cookies: These cookies temporarily store data needed to complete the order process on our site. They are essential for the proper functioning of the platform and are deleted at the end of the browsing session.
• STRIPE cookies: These cookies are used to securely and reliably manage credit card payments through the Stripe payment platform. They help verify the user's identity and ensure secure transactions.
• Analytics and marketing cookies: Some cookies are provided by third parties to collect information on user behavior and improve their browsing experience.

These cookies are essential for the functioning of the site, and we do not provide users with the ability to manage them. For more information, see our Cookie Policy.

8. Changes to the Privacy Policy:

We handle substantial changes to the privacy policy through a transparent process of prior notification to users via email, providing clear details on the changes and ensuring legal compliance and user trust.

9. Contact for Privacy Questions or Concerns:

You can contact us via email at info@galantevenice.com for any questions or concerns about privacy.

This privacy policy was last updated on 01/21/2025.